Returns & Exchanges
30 Days, No Questions
If your eyewear isn't the one, you have 30 days from delivery to return it. No questions, no restocking fees.
Conditions
Returns must be unworn and in original condition, with all original packaging, cases, cloths, and documentation included. Frames showing wear or missing their presentation cannot be accepted.
How It Works
Contact Client Care and we'll email you a prepaid, insured return label the same business day. Refunds are issued to your original payment method within 5–7 business days of our receiving and inspecting the return.
Exchanges
Prefer a different color or size? Tell us when you request the return — exchanges are prioritized and ship as soon as your return is scanned by the courier.